Shipping & Returns

THE INFORMATION CONTAINED WITHIN THIS DOCUMENT RELATES TO THE FARMGATE CHEESE ONLINE STORE. 

DISCLAIMER

THE CONTENT OF THIS WEBSITE IS GENERAL AND IS PROVIDED FOR INFORMATION PURPOSES ONLY.  THE MATERIAL ON THIS WEBSITE IS NOT AND SHOULD NOT BE REGARDED AS ADVICE, INCLUDING LEGAL OR MEDICAL ADVICE.  TO THE FULLEST EXTENT PERMITTED BY LAW, FARMGATE CHEESE E DOES NOT GIVE ANY EXPRESS OR IMPLIED WARRANTIES AND MAKES NO REPRESENTATIONS IN RELATION TO THIS WEBSITE.  IN PARTICULAR, WHILE REASONABLE CARE IS TAKEN IN ITS PREPARATION, FARMGATE CHEESE DOES NOT GUARANTEE OR WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS OR CURRENCY OF THE INFORMATION ON THIS WEBSITE OR ITS USEFULNESS IN ACHIEVING ANY PURPOSE. INFORMATION ON THIS WEBSITE SHOULD NOT BE USED WITHOUT VALIDATING THAT INFORMATION FROM APPROPRIATE SOURCES AND OBTAINING PROFESSIONAL ADVICE WHERE IT IS PRUDENT TO DO SO.  YOU SHOULD MAKE AND RELY UPON YOUR OWN ASSESSMENTS AND ENQUIRES TO VERIFY THE ACCURACY OF THE INFORMATION PROVIDED.

IN ADDITION, TO THE FULLEST EXTENT PERMITTED BY LAW, FARMGATE CHEESE DOES NOT WARRANT THAT THE WEBSITE ITSELF IS FREE FROM ANY COMPUTER VIRUSES OR OTHER DEFECTS OR THAT YOUR ACCESS TO THE WEBSITE WILL BE CONTINUOUS OR UNINTERRUPTED. FARMGATE CHEESE ACCEPTS NO LIABILITY ARISING FROM YOUR ACCESS TO THIS WEBSITE.

LIMITATION OF LIABILITY

SUBJECT TO THE PROVISIONS OF CONSUMER PROTECTION LEGISLATION THAT CANNOT BE EXCLUDED, FARMGATE CHEESE ACCEPTS NO LIABILITY ARISING FROM THE INFORMATION ON THIS WEBSITE, OR ON WEBSITES LINKED FROM THIS WEBSITE, BEING INCORRECT, INCOMPLETE OR MISLEADING.  TO THE FULLEST EXTENT PERMITTED BY LAW, FARMGATE CHEESE WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, COST OR EXPENSE INCURRED IN OR ARISING BY REASON OF ANY PERSON RELYING ON THE INFORMATION ON THIS WEBSITE.  WHERE CONDITIONS AND WARRANTIES IMPLIED BY LAW CANNOT BE EXCLUDED, FARMGATE CHEESE LIMITS ITS LIABILITY, WHERE IT IS ENTITLED TO DO SO, TO THE RESUPPLY OF THE RELEVANT SERVICE AND GOODS, OR PAYING YOU THE COST OF THAT RESUPPLY.

INTELLECTUAL PROPERTY

COPYRIGHT

ALL CONTENT ON THIS WEBSITE, INCLUDING TEXT, GRAPHICS, LOGOS, PHOTOGRAPHS, AUDIO AND VIDEO CLIPS AND DATA COMPILATIONS IS THE PROPERTY OF FARMGATE CHEESE OR ITS CONTENT SUPPLIERS AND PROTECTED BY AUSTRALIAN AND INTERNATIONAL COPYRIGHT LAWS. THE COMPILATION OF ALL CONTENT ON THIS SITE IS THE EXCLUSIVE PROPERTY OF FARMGATE CHEESE AND PROTECTED BY AUSTRALIAN AND INTERNATIONAL COPYRIGHT LAWS.

TRADEMARKS

FARMGATE CHEESE AND ALL RELATED GRAPHICS, PHOTOGRAPHS, LOGOS, AND PRODUCT AND SERVICE NAMES ARE TRADE MARKS (BOTH REGISTERED AND UNREGISTERED) OF FARMGATE CHEESE. THESE TRADE MARKS, LOGOS AND OTHER PROPRIETARY GRAPHICS MAY NOT BE USED IN CONNECTION WITH ANY OTHER PRODUCT OR SERVICE WITHOUT FARMGATE CHEESE'S EXPRESS PRIOR WRITTEN CONSENT.

LICENCE AND SITE ACCESS

FARMGATE CHEESE GRANTS YOU A LIMITED LICENCE TO ACCESS AND MAKE PERSONAL USE OF THIS SITE AND NOT TO DOWNLOAD (OTHER THAN PAGE CACHING OR TO ACCESS WHOLESALE INQUIRY FORMS DESIGNED FOR DOWNLOADING) OR MODIFY IT, OR ANY PORTION OF IT, EXCEPT WITH FARMGATE CHEESE'S EXPRESS PRIOR WRITTEN CONSENT. THIS LICENCE DOES NOT INCLUDE ANY RESALE OR COMMERCIAL USE OF THIS SITE OR ITS CONTENTS; ANY COLLECTION AND USE OF ANY PRODUCT LISTINGS, DESCRIPTIONS OR PRICES; ANY DERIVATIVE USE OF THIS SITE OR ITS CONTENTS; ANY DOWNLOADING OR COPYING OF ACCOUNT INFORMATION FOR THE BENEFIT OF ANOTHER MERCHANT; OR ANY USE OF DATA MINING, ROBOTS, OR SIMILAR DATA GATHERING AND EXTRACTION TOOLS.  THIS SITE OR ANY PORTION OF THIS SITE MAY NOT BE REPRODUCED, DUPLICATED, COPIED, SOLD, RESOLD, VISITED, OR OTHERWISE EXPLOITED FOR ANY COMMERCIAL PURPOSE WITHOUT EXPRESS PRIOR WRITTEN CONSENT OF FARMGATE CHEESE. YOU MAY NOT USE ANY METATAGS OR ANY OTHER HIDDEN TEXT USING FARMGATE CHEESE'S NAME OR TRADEMARKS WITHOUT FARMGATE CHEESE'S EXPRESS PRIOR WRITTEN CONSENT. ANY UNAUTHORISED USE WILL AUTOMATICALLY TERMINATE THE LICENCE GRANTED ABOVE.

YOU ARE GRANTED A LIMITED, REVOCABLE, AND NON-EXCLUSIVE RIGHT TO CREATE A HYPERLINK TO WWW.FARMGATECHEESE.COM OR WWW.FARMGATECHEESE.COM.AU SO LONG AS THE LINK DOES NOT PORTRAY FARMGATE CHEESE, ITS AFFILIATES, OR THEIR PRODUCTS OR SERVICES IN A FALSE, MISLEADING, DEROGATORY OR OTHERWISE OFFENSIVE MANNER. IF REQUESTED BY FARMGATE CHEESE, YOU MUST REMOVE ANY HYPERLINK TO THIS WEBSITE CONTAINED ON YOUR WEBSITE OR ANY OTHER DIGITAL CONTENT.  YOU MAY NOT USE ANY FARMGATE CHEESE LOGO OR OTHER PROPRIETARY GRAPHIC OR TRADE MARK AS PART OF THE LINK WITHOUT FARMGATE CHEESE'S EXPRESS PRIOR WRITTEN CONSENT.

THIRD PARTY WEBSITES

FARMGATE CHEESE MAY INCLUDE LINKS ON THIS WEBSITE TO WEBSITES OWNED BY OTHER PARTIES. FARMGATE CHEESE IS NOT IN ANY WAY RESPONSIBLE FOR THE MATERIAL CONTAINED ON THESE SITES, NOR IS FARMGATE CHEESE RESPONSIBLE FOR THE AVAILABILITY OF THESE SITES. FARMGATE CHEESE DOES NOT ENDORSE AND IS NOT RESPONSIBLE OR LIABLE FOR ANY CONTENT, INCLUDING ADVERTISING OR PRODUCTS OFFERED ON THESE SITES, NOR IS FARMGATE CHEESE RESPONSIBLE FOR ANY DAMAGE, OFFENCE OR LOSS CAUSED AS THE RESULT OF VISITING THESE WEBSITES.

FARMGATE CHEESE RECOMMENDS THAT BEFORE YOU VISIT ANY WEBSITE YOU CHECK THAT YOUR COMPUTER IS RUNNING UP-TO-DATE VIRUS CHECKING SOFTWARE.

TERMS OF TRADE

IF YOU PURCHASE ANY PRODUCTS VIA THIS WEBSITE, YOU MUST AGREE TO FARMGATE CHEESE'S TERMS OF TRADE (SEE SHIPPING).

PURCHASE AND SALE OF ALCOHOL

ALL ALCOHOLIC PRODUCTS OFFERED FOR SALE BY FARMGATE CHEESE ARE NOT AVAILABLE TO PERSONS UNDER THE AGE OF 18 YEARS. UNDER VICTORIAN LEGISLATION GIFTS CONTAINING ALCOHOL CAN ONLY BE PURCHASED BY SOMEONE OTHER THAN THE ULTIMATE RECEIVER AND BOTH THE PURCHASER AND THE ULTIMATE RECEIVER NEED TO BE OVER 18 YEARS OF AGE. 

FARMGATE CHEESE SUPPORTS THE RESPONSIBLE SERVICE OF ALCOHOL. 

1. UNDER THE LIQUOR CONTROL REFORM ACT 1998 IT IS AN OFFENCE FOR A LICENSEE TO SUPPLY LIQUOR TO A PERSON UNDER THE AGE OF 18 YEARS. IT IS AN OFFENCE FOR A PERSON UNDER THE AGE OF 18 YEARS TO PURCHASE OR RECEIVE LIQUOR FROM ANOTHER PERSON. 

2. ALCOHOL QUANTITIES ARE LIMITED TO 1.5 LITRES PER RECIPIENT. WHEN PLACING ORDERS CUSTOMERS SHOULD ENSURE THAT THEY DO NOT EXCEED SENDING THE PERMITTED ALCOHOL LIMIT OF 1.5 LITRES (APPROXIMATELY TWO BOTTLES) PER RECIPIENT. 

3. PURCHASER REPRESENTATION: BY TICKING THE ‘I AGREE’ BUTTON DURING THE CHECKOUT PROCESS, THE PURCHASER REPRESENTS THAT THEY AND THE RECIPIENT, ARE OVER 18 YEARS OLD. THE PURCHASER ACCEPTS THAT IT IS AN OFFENCE TO FALSELY REPRESENT THEY ARE OF LEGAL AGE TO PURCHASE ALCOHOL AND TO OBTAIN ALCOHOL ON BEHALF OF A PERSON WHO IS UNDER 18 YEARS. 

4. DELIVERY: UPON DELIVERY OF FARMGATE CHEESE PRODUCTS, THE RECIPIENT MAY BE REQUIRED TO PROVIDE A VALID ID FOR PROOF OF AGE AND SIGN FOR THE GOODS.

PRIVACY

PERSONAL INFORMATION PROVIDED TO FARMGATE CHEESE VIA THIS WEBSITE WILL BE HANDLED IN ACCORDANCE WITH FARMGATE CHEESE'S PRIVACY POLICY.

SECURITY

FARMGATE CHEESE CREDIT CARD TRANSACTIONS ARE FULFILLED BY A BANKING INSTITUTION AUTHORISED UNDER THE LAWS APPLICABLE TO THIS WEBSITE. WHEN COLLECTING CREDIT CARD INFORMATION FOR ONLINE PURCHASES, FARMGATE CHEESE OFFERS SECURED SERVER TRANSACTIONS THAT ENCRYPT YOUR INFORMATION IN TRANSIT TO PREVENT OTHERS FROM ACCESSING IT. ALL INFORMATION IS STORED ON A SECURE SERVER. YOUR CREDIT CARD DETAILS ARE ENCRYPTED AND THEN REMOVED FROM OUR SYSTEM ONCE YOUR ORDER HAS BEEN DISPATCHED.

ALTHOUGH FARMGATE CHEESE ENGAGES ALL REASONABLE EFFORTS TO SAFEGUARD THE SECURITY OF YOUR INFORMATION, TRANSMISSIONS MADE ON OR THROUGH THE INTERNET CANNOT BE GUARANTEED TO BE ENTIRELY SECURE. PLEASE CONTACT YOUR FINANCIAL INSTITUTION IMMEDIATELY IF YOU BECOME AWARE OF UNAUTHORISED USE OF YOUR ACCOUNT.

YOU WILL NEED TO REGISTER TO USE CERTAIN PARTS OF THIS WEBSITE. WHEN REGISTERING, YOU WILL BE REQUIRED TO NOMINATE A USERNAME AND PASSWORD. YOU MUST KEEP THIS USERNAME AND PASSWORD SAFE AND MUST NOT DISCLOSE THIS INFORMATION TO ANY THIRD PARTY. IF YOU BECOME AWARE OF UNAUTHORISED USE OF YOUR ACCOUNT, PLEASE NOTIFY US IMMEDIATELY.

COOKIES

IF YOUR WEB BROWSER IS SET UP TO ACCEPT COOKIES, A COOKIE WILL BE STORED ON YOUR HARD DRIVE WHEN YOU VISIT FARMGATE CHEESE'S WEBSITE. COOKIES ALLOW FARMGATE CHEESE TO COLLECT INFORMATION ABOUT YOUR COMPUTER, WHICH MAY INCLUDE YOUR IP ADDRESS (A NUMBER ASSIGNED TO YOUR COMPUTER WHEN YOU REGISTER WITH AN INTERNET SERVICE PROVIDER), TYPE OF BROWSER, OPERATING SYSTEM, DOMAIN NAME, AND THE DETAILS OF ANY WEBSITE WHICH HAS REFERRED YOU TO THIS WEBSITE. FARMGATE CHEESE USES COOKIES TO TRACK AND COLLECT INFORMATION ABOUT WHICH PARTS OF FARMGATE CHEESE'S SITE AND NEWSLETTER (INCLUDING LINKS TO OTHER WEBSITES) ARE BEING VISITED BY YOU.

COOKIES ALSO ALLOW FARMGATE CHEESE TO RECOGNISE YOUR COMPUTER WHILE YOU ARE ON FARMGATE CHEESE'S SITE, AND TO SEND YOU TO THE COUNTRY OF ORIGIN AND LANGUAGE YOU SELECTED ON YOUR FIRST VISIT TO FARMGATE CHEESE'S SITE. THIS INFORMATION IS USED TO MAINTAIN THE QUALITY OF OUR SERVICE AND TO PROVIDE TRACKING AND STATISTICS REGARDING THE USE OF OUR WEBSITE.

IF YOU WOULD RATHER NOT HAVE THIS INFORMATION STORED ON YOUR COMPUTER, YOU CAN CONFIGURE YOUR BROWSER SO IT DOES NOT ACCEPT COOKIES. HOWEVER, IF YOU DISABLE COOKIES YOU MAY NOT BE ABLE TO ACCESS ALL PARTS OF THIS WEBSITE, INCLUDING THE PURCHASE SECTION.

GENERAL

FARMGATE CHEESE MAY VARY THESE TERMS AND CONDITIONS AT ANY TIME BY PUBLISHING A REVISED VERSION OF THE TERMS AND CONDITIONS ON THIS WEBSITE.

THE LAW APPLICABLE TO THIS WEBSITE IS THE LAW OF THE STATE OF VICTORIA, AUSTRALIA.

SHIPPING AND SHOPPING

THE INFORMATION CONTAINED WITHIN THIS DOCUMENT RELATES TO THE FARMGATE CHEESE ONLINE STORE, TRADING UNDER FARMGATE CHEESE.

PLEASE READ THESE TERMS OF TRADE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION INCLUDING WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY.

DEFINITIONS AND APPLICATION

1. IN THESE TERMS OF TRADE, "FARMGATE CHEESE" MEANS VINE & PADDOCK PTY. LTD. (ABN 69 153 280 409) TRADING AS FARMGATE CHEESE, 'YOU' MEANS THE ORGANISATION OR INDIVIDUAL WHO IS ORDERING PRODUCT ON THE WEBSITE, AND THE "PRODUCTS" MEANS THE FARMGATE CHEESE PRODUCTS WHICH MAY BE ORDERED ON THE WEBSITE.

2. THESE TERMS OF TRADE APPLY TO ANY PURCHASE OF ANY PRODUCTS BY YOU FROM THIS WEBSITE WHICH ARE DELIVERED IN AUSTRALIA.

SHIPPING FEE

FOR ALL ORDERS DELIVERED TO AN AUSTRALIAN ADDRESS:

FLAT RATE: $26.00 - TAKES BETWEEN 1- 4 BUSINESS DAYS FOR THE GOODS TO ARRIVE. NOTE WE CANNOT DELIVER OR HAVE PARCELS IN TRANSIT OVER A WEEKEND OR PUBLIC HOLIDAYS. 

PLEASE NOTE: ORDERS RETURNED TO FARMGATE CHEESE DUE TO INCORRECT ADDRESS OR FAILURE TO CONTACT COURIER AFTER DELIVERY ATTEMPT, WILL INCUR A RE-SHIPPING AND PROCESSING FEE OF $50.00.

DELIVERIES ARE MADE MONDAY – FRIDAY TO BUSINESS OR RESIDENTIAL ADDRESSES ONLY.

P.O. BOX DELIVERIES ARE NOT ACCEPTED. 

SOME LARGE HAMPERS REQUIRE ADDITIONAL PACKAGING AND BOX - ADDITIONAL FREIGHT CHARGES ARE CALCULATED BASED ON THIS. DELIVERY CHARGE IS CALCULATED AND PAID FOR WHEN ORDERING.

DELIVERIES ARE MADE MONDAY – FRIDAY ONLY AND UNFORTUNATELY, NO SPECIFIC TIMES CAN BE QUOTED. 

INTERSTATE OR REGIONAL VICTORIA DELIVERIES CANNOT BE SCHEDULED TO ARRIVE ON A MONDAY. ANY ORDERS WITH PREFERRED DELIVERY DATE THAT FALLS ON A MONDAY CAN ONLY BE DISPTACHED ON MONDAY AND ARRIVED IN THE ALLOCATED TIME PROVIDED BY OUR TRANSPORT COMPANY (USUALLY OVERNIGHT OR WITHIN 48 HOURS).

WE REGRET NO DELIVERIES CAN BE MADE ON WEEKENDS OR PUBLIC HOLIDAYS. 

ALL ORDERS MUST BE PLACED BEFORE TUESDAY 11AM TO BE DELIVERED BEFORE THE WEEKEND. DURING SUMMER AND BUSY PERIODS (IE: CHRISTMAS) ALL REGIONAL VICTORIA AND INTERSTATE ORDERS SENT WITH A COURIER WILL BE DISPATCHED NO LATER THAN WEDNESDAY 1PM EACH WEEK. ANY ORDERS RECEIVED AFTER THIS CUTOFF WILL BE DISPATCHED THE FOLLOWING MONDAY. WE WILL STILL FULFILL ORDERS FOR MELBOURNE METRO ADDRESSES AND DELIVER USING OUR OWN DRIVERS MONDAY-FRIDAY. 

FARMGATE CHEESE USES EXTERNAL CARRIERS AND ALTHOUGH WE ENDEAVOUR TO DELIVER WITHIN 72 HOURS, CIRCUMSTANCES BEYOND OUR CONTROL MAY ARISE WHICH DELAY THE DELIVERY. 

IF YOU HAVE ANY CHANGES TO DELIVERY DETAILS ONCE THE ORDER HAS BEEN SUBMITTED, PLEASE CALL US AS SOON AS POSSIBLE TO CONFIRM ANY AMENDMENTS. 

WHEN SELECTING YOUR DELIVERY ADDRESS, PLEASE TRY AND SELECT AN ADDRESS WHERE SOMEONE WILL BE THERE TO RECEIVE IT DURING BUSINESS HOURS. IF THERE IS NO-ONE AVAILABLE TO RECEIVE THE PARCEL, THE COURIER WILL LEAVE THE PARCEL IN THE MOST SUITABLE PLACE POSSIBLE WITHIN THE PROPERTY. WE AUTOMATICALLY GIVE THE COURIER 'AUTHORITY TO LEAVE' THE PARCEL IN A SAFE PLACE AT THE RECIPIENTS PROPERTY. IF YOU PREFER TO HAVE AN 'ATTEMPT TO DELIVER' CARD LEFT AT THE PROPERTY AND THE PARCEL DELIVERED TO THE NEAREST POST OFFICE FOR COLLECTION, PLEASE INDICATE THIS WHEN ORDERING.

EXPECTED DELIVERY TIMES

MELBOURNE METRO 1-2 WORKING DAYS

VICTORIA COUNTRY 2-3 WORKING DAYS

NSW & SA METRO 1-3 WORKING DAYS

NSW & SA COUNTRY 2-3 WORKING DAYS

QLD & WA METRO 2-3 WORKING DAYS

QLD & WA COUNTRY 2-3 WORKING DAYS

NORTHERN TERRITORY METRO 2-3 WORKING DAYS

NORTHERN TERRITORY COUNTRY 2-3 WORKING DAYS

 

DELIVERY

WHERE THE ORDER IS TO BE DELIVERED TO AN AUSTRALIAN ADDRESS, FARMGATE CHEESE WILL:

USE REASONABLE ENDEAVOURS TO DELIVER THE ORDER AS PER THE SELECTED DELIVERY DATE. NOTE; SELECTED PREFERRED DELIVERY DATES CANNOT BE GUARANTEED. AND REFER TO CUTOFF DATES AND TIMES ABOVE FOR ADDITIONAL RESTRICTIONS. 

PRICES & PAYMENT

ALL PRICES ON THE WEBSITE ARE IN AUSTRALIAN DOLLARS. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

THE AMOUNT PAYABLE TO FARMGATE CHEESE FOR AN ORDER (ORDER AMOUNT) WILL BE THE TOTAL OF THE FOLLOWING AMOUNTS:

A. THE SUM OF THE PRICE OF EACH PRODUCT ORDERED AS INDICATED ON THE WEBSITE AT THE TIME OF SUBMITTING THE ORDER (PRODUCT SUBTOTAL);

B. THE COST OF DELIVERY DETERMINED IN ACCORDANCE WITH DELIVERY STATED ABOVE, AND

YOU MUST PAY THE ORDER AMOUNT BY CREDIT CARD AT THE TIME OF SUBMITTING THE ORDER. FARMGATE CHEESE ACCEPTS VISA, MASTERCARD, OR AMERICAN EXPRESS.

C. WHILE WE SHALL ENDEAVOUR TO KEEP PRICING CURRENT AT ALL TIMES, PRICING MAY BE SUBJECT TO CHANGE WITHOUT NOTICE.

NO WARRANTY

1. SUBJECT TO THE FOLLOWING CLAUSES AND TO THE FULLEST EXTENT PERMITTED BY LAW, FARMGATE CHEESE GIVES NO WARRANTY IN RESPECT OF THE PRODUCTS.

2. FOR CONSUMERS THE PRODUCTS COME WITH NON-EXCLUDABLE WARRANTIES AND GUARANTEES UNDER CONSUMER PROTECTION LEGISLATION, SUCH AS THAT FARMGATE CHEESE IS THE RIGHTFUL OWNER, THE PRODUCTS ARE REASONABLY FIT FOR THEIR USUAL PURPOSE, ARE OF ACCEPTABLE QUALITY, AND MATCH ANY DESCRIPTION OR SAMPLE. IF FARMGATE CHEESE BREACHES ANY OF THESE NON-EXCLUDABLE WARRANTIES OR GUARANTEES, YOU ARE ENTITLED, AT YOUR OPTION, TO A REFUND OR REPLACEMENT OF THE RELEVANT PRODUCTS, AND TO COMPENSATION FOR ANY REASONABLE FORESEEABLE LOSS.

3. YOU MAY ALSO HAVE EXPRESS RIGHTS OF ACTION AGAINST FARMGATE CHEESE UNDER CONSUMER PROTECTION LEGISLATION IF FARMGATE CHEESE SUPPLIED DEFECTIVE PRODUCTS TO YOU THAT CAUSE YOU INJURY, LOSS OR DAMAGE.

REFUNDS AND RETURNS 

FARMGATE CHEESE HAND PACKS ALL ITEMS THAT ARE TO BE DISPATCHED AND TAKES EVERY MEASURE TO ENSURE THAT THE CUSTOMER RECEIVES THE DELIVERY IN OPTIMUM CONDITION. IF AN ITEM HAS BEEN DAMAGED DURING TRANSIT, WE WILL REPLACE THE ITEM AT NO COST TO THE CUSTOMER, PROVIDING WE RECEIVE NOTICE OF DAMAGED GOODS WITHIN 24 HOURS OF RECEIVEING DELIVERY. PLEASE CALL OR E-MAIL US ON 1300 267 673 OR INFO@FARMGATECHEESE.COM.

NOTE: ALL REFUNDS FOR ORDERS PLACED ONLINE OR OVER THE TELEPHONE ARE CREDITED BACK THE ORIGINAL CREDIT CARD ON WHICH THE ORDER WAS PURCHASED.

GST

1. FARMGATE CHEESE IS REGISTERED FOR GST (GOODS AND SERVICES TAX).

GENERAL

1. IF ANY PROVISION OF THESE TERMS IS FOUND BY A COURT OF COMPETENT JURISDICTION TO BE INVALID, SUCH TERM SHALL BE SEVERED AND THE REMAINING TERMS SHALL BE UNAFFECTED (IN THIS INSTANCE THE PARTIES SHALL USE REASONABLE ENDEAVOURS TO NEGOTIATE A SUITABLE SUBSTITUTE PROVISION).

2. SUBJECT TO CLAUSES 8.2 AND 8.3 AND TO THE FULLEST EXTENT PERMITTED BY LAW, THESE TERMS OF TRADE TOGETHER WITH THE ORDER (AS ACCEPTED BY FARMGATE CHEESE), THE LEGAL NOTICE ON THE WEBSITE AND FARMGATE CHEESE'S PRIVACY POLICY CONSTITUTE THE WHOLE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDE ALL PRIOR DISCUSSIONS AND AGREEMENTS BETWEEN THEM.

3. ORDERS AND THESE TERMS OF TRADE WILL BE GOVERNED BY THE LAW APPLYING IN THE STATE OF VICTORIA, AUSTRALIA, AND THE PARTIES IRREVOCABLY SUBMIT TO THE NON-EXCLUSIVE JURISDICTION OF THE COURTS OF VICTORIA, AND THE COURTS COMPLEMENT TO DETERMINE APPEALS FROM THOSE COURTS, WITH RESPECT TO ANY PROCEEDINGS THAT MAY BE BROUGHT AT ANY TIME IN RELATION TO THESE TERMS OF TRADE.